Privacy Policy

Last Updated: 26 July 2025

At G3 FM Services, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage with our services.

1. Who We Are

G3 FM Services is a facilities management company based in the United Kingdom, offering security, cleaning, stewarding, and other integrated services.

Our registered business address:

Address: Olympic House 28- 42 Clements Road London IG1 1BA

2. What Information We Collect

We may collect and process the following personal data:

Contact Information: Name, email address, phone number, and postal address
Service Enquiries: Details you submit when contacting us for quotes or services
Website Usage Data: IP address, browser type, device type, pages visited, and time spent on the website (via cookies and analytics tools)
Job Applications: CV, employment history, references, and other personal data submitted for recruitment purposes

3. How We Use Your Information

We use your information for the following purposes:

To respond to your enquiries and service requests
To provide and manage our services
To send you relevant updates or marketing communications (with consent)
To improve our website and services
To process job applications and recruitment procedures
To comply with legal obligations and regulatory requirements

4. Lawful Basis for Processing

We rely on the following lawful bases to process your data:

Consent – when you voluntarily provide information or opt-in to receive marketing communications
Contract – when processing is necessary for providing services you’ve requested
Legal Obligation – where we must comply with the law
Legitimate Interest – for internal business purposes such as service improvement or fraud prevention

5. Sharing Your Information

We do not sell your data. However, we may share your personal information with:

Trusted third-party service providers (e.g., IT providers, CRM platforms, marketing tools)
Law enforcement or regulatory authorities when legally required
Partners and subcontractors involved in delivering your requested services

All third parties we work with are required to comply with data protection regulations and treat your information securely.

6. Data Storage & Security

We store your personal data on secure servers and take reasonable measures to protect it from loss, misuse, unauthorised access, disclosure, or alteration.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal or regulatory requirements.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data (“right to be forgotten”)
Object to or restrict certain types of processing
Withdraw your consent at any time (where applicable)
Request data portability (transfer of your data to another provider)

To exercise any of your rights, please contact us at .

8. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and collect information about how the site is used.

By using our website, you consent to our use of cookies. You can control and manage cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review it periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact:

Data Protection Officer

G3 FM Services

Email: info@g3fmservices.co.uk

Phone: 0203 93000 25